I was recently offered free lassis with my Indian takeaway for not ordering it through Wolt. For the restaurant, it was simply more viable to give things away than having the margins eaten up. On Christmas Eve, an eager driver insisted on us cancelling our ride on Uber and paying him directly. For him, Uber was indeed a platform of opportunities though not quite in the same way the company seems to imagine it. I started to wonder what these encounters had in common, and if they possibly could tell us something about the current state of the platform economy. For

On the verge of platform failure
Once the coordinated exchanges are not beneficial to the actors involved, the platform will fail.
